Returns & Exchanges
Breast pumps, back braces, formulas (or other maternity products) and supplies may be returned in unopened packages with the seal intact within thirty (30) days from the date of service or purchase date. MedSource will not accept return of your breast pump, back brace, formula (or other maternity products) or supplies if the package is opened/seal is broken. Please contact the manufacturer of your pump to determine if a program exists to recycle your pump when you are finished using it.
If your breast pump is defective, please contact our customer service department so we can appropriately address the situation and issue a return authorization and/or exchange the product under warranty.