Frequently Asked Questions

New moms worry and that's ok!

How can I get a breast pump through my insurance? 

Breast pumps are a covered benefit with most medical insurance plans. Insurance Covered Breast Pumps is an In-Network provider with most insurance plans. To find out if we can help you get a free breast pump through insurance, complete our Qualify Through Insurance form.

Will I need a prescription for my breast pump? 

Yes. One of our customer service specialists will work with your OBGYN to obtain your prescription. A prescription is not required if you choose to purchase a retail pump.

How long will it take to receive my breast pump? 

We will verify your insurance within 24 hours of receiving your order and prescription. Shipping will depend on your insurance company’s guidelines.

We may be required to wait until at least 30 days prior to your due date to ship your pump. Shipping times from our warehouse can vary from 1 – 5 business days.

When can I qualify for a breast pump?

You can qualify for a breast pump through insurance at any time during your pregnancy and up to one year postpartum.

Can I upgrade my breast pump? 

We offer breast pump upgrades for several models. Most insurance companies will pay for a basic model double electric breast pump. If you choose to order an upgraded breast pump, you will be required to pay the difference out-of-pocket.

Can I return my breast pump or accessories?

If you have questions about returning your breast pump or accessories, please click here for information on returns & exchanges.

What if my pump is not working?

If your breast pump is not working, contact our customer service team. We can help coordinate a warranty claim with the manufacturer.

What if my address changes after I place my order?

Contact our customer service team and we will update your information.

Does my insurance policy cover my breast pump and accessories?

Yes. Following the guidelines of the Affordable Care Act, most health insurance plans provide for breastfeeding supplies and support at no cost to their members. However, there are a few “grandfathered” policies that are not required to follow the Affordable Care Act guidelines.

What is the benefit of getting my breast pump through Insurance Covered Breast Pumps?

We make it easy to get a breast pump through insurance! One of our customer service specialists will contact your OBGYN to obtain a prescription. We will also contact your insurance and fill out the claim for you. We pride ourselves on offering exceptional service and to ensure that getting your breast pump is an easy and pain-free experience.

I’m not seeing the Blue Cross Blue Shield option listed for my state. What should I select?

Please select the state and Blue Cross Blue Shield option for the state where you live. For example, if you live in Arizona, but your insurance card says Blue Cross Blue Shield of Illinois, you should select Blue Cross Blue Shield Arizona.

When you go to our Qualify Through Insurance page simply choose Arizona as your state and Blue Cross Blue Shield Arizona as your insurance.